Health Care In The States

Insurers Take The Lead To Reach Florida Latinos

By Sammy Mack, WLRN

March 6th, 2014, 9:22 AM

For all of California’s troubles advertising to Latinos, that state has embraced the 2010 health law and is spending millions of dollars to get people to sign up. Florida is a different story. Florida has a high rate of uninsured Latinos — almost 10 percent of all the country’s uninsured Hispanics who are eligible for health insurance under the Affordable Care Act live in the state.

Florida lawmakers rejected the Affordable Care Act from the beginning, even being party to the lawsuit to stop its implementation. When the ACA did become law, the state decided not to run its own exchange, and it has not expanded Medicaid. Gov. Rick Scott has come out in favor of Medicaid expansion, but it’s unlikely the legislature will go along with it this session.

Florida is not marketing the law to anybody. In the absence of state outreach efforts, it’s up to the insurers — and other groups — to get the word out about Obamacare.

About a third of Florida’s Hispanics are not covered by insurance, yet insurers need them to sign up. They tend to be younger and healthier than the rest of the population, so insurers want them since they may pay more into the system than they use in services. Having healthy, young people on their rolls helps insurers balance the books.

Florida Blue, a large insurer, is trying to reach the population with a mix of old and new media. The company has developed an app for the mobile phone, since their research shows that’s how many Latinos access the Internet. Florida Blue is also partnering with Spanish-language bloggers and is forming a partnership with Navarro, a Hispanic drug store. They’ve also been working with community health centers where Latinos go to the doctor, since face-to-face interaction is critical to reaching this demographic.

Churches, health centers, advocacy groups from within the Latino community have also been working on a grassroots level.

Spanish-language television is also playing a key role in Florida. Univision is partnering with rival Telemundo for Thursday’s town hall with President Barack Obama.

Univision’s Stephen Keppel says his network is embedding messages about health care into their variety programming, such as Sábado Gigante and Despierta America.

On NPR’s Morning Edition Thursday, WLRN reporter Sammy Mack talked to NPR’s David Greene about the marketing of the health law to Florida’s Latino residents. You can listen to that conversation below.

This story is part of a partnership that includes NPR, WLRN and Kaiser Health News.

One Response to “Insurers Take The Lead To Reach Florida Latinos”

  1. JohnnyK says:

    I am all for people being able to buy healthcare if they qualify and are legal USA citizens or in this country as a legal alien. The current move to include illegal aliens in the ability to purchase healthcare with subsidies from legal taxpayers is a problem for me though.
    I am also confused by Ms. Mack’s statement about people not having enough income to qualify for the subsidies. Correct me if I am wrong but aren’t the subsidies for the poor or low income citizens? Shouldn’t her statement have been, they may make too much to qualify for subsidies?

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